Free shipping unless otherwise stated under Exchanges/ Returns policies.
All original tags, boxes, and packaging must be intact. Item must not
have been worn, and determined by shipping staff to be in original
condition item was shipped in, this is considered an exchangeable or
returnable item.( We as a store do not sell any used items.) Otherwise
item / items will not be accepted for return or exchange and will be
sent back to purchaser at purchaser's expense.
Items may be exchanged within 14 days of delivery date to you if all
exchangeable condition criteria is met as described above. Customer pays
for return shipping on exchange item to store, Forever
Leather will send your new item to you the customer at no additional
shipping charge one time on any exchanges. Any exchanges after that, shipping
is at customer expense and only accepted within 14 days of delivery date
of exchanged item. Please write purchasers name, address, order number and reason for exchange and send it to us in box
with exchangeable items, without this information we may have to return to sender
any items at sender's expense. Applies to online sales only.
Purchaser will be eligible for refund only if item / items are
received by Forever Leather within 14 days of delivery date and are
considered to be a returnable item as described above. If returned Item /
items are received by us on or after the 15th day after delivery to
your home, we unfortunately cannot accept them at this time and will be
sent back to you the customer at your expense. Please write purchasers name, address, order number and reason for exchange and send it to us in box
with exchangeable items, without this information we may have to return to sender any items at sender's
expense. Applies to online sales only.
Refunds, less (minus) processing fee of 6% of item or items returned original cost, and less item's shipping charge, will be posted 4 - 7 business days after items are received by us at Forever Leather assuming items/ items are qualified under returnable item specifications.